Fantasy Sports AU

Privacy Policy

How we collect, use, and protect your personal information

Last Updated: May 5, 2023

1. Introduction

Fantasy Sports Australia Pty Ltd ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our fantasy sports platform, including our website, mobile application, and related services (collectively, the "Service").

Please read this Privacy Policy carefully. By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide directly to us when you:

  • Register for an account
  • Create or modify your profile
  • Participate in fantasy sports competitions
  • Make deposits or withdrawals
  • Contact customer support
  • Subscribe to our newsletters
  • Respond to surveys or promotions

This information may include:

  • Name
  • Email address
  • Postal address
  • Phone number
  • Date of birth
  • Payment information
  • Profile picture
  • Username and password

2.2 Automatically Collected Information

When you access or use our Service, we may automatically collect information about you, including:

  • Log Information: We collect log information about your use of the Service, including the type of browser you use, access times, pages viewed, and your IP address.
  • Device Information: We collect information about the device you use to access the Service, including the hardware model, operating system and version, unique device identifiers, and mobile network information.
  • Location Information: We may collect information about your location when you access or use our mobile application, such as your GPS coordinates or other location information.
  • Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your browsing behavior and preferences.

3. How We Use Your Information

We may use the information we collect for various purposes, including to:

  • Provide, maintain, and improve our Service
  • Process transactions and send related information
  • Verify your identity and prevent fraud
  • Send administrative messages, updates, and security alerts
  • Respond to your comments, questions, and requests
  • Provide customer service and technical support
  • Communicate with you about products, services, offers, promotions, and events
  • Monitor and analyze trends, usage, and activities in connection with our Service
  • Personalize and improve the Service and provide content or features that match user profiles or interests
  • Comply with legal and regulatory requirements

4. Sharing of Information

We may share your information as follows:

  • With service providers who perform services on our behalf
  • With other users as part of the functionality of our Service (e.g., leaderboards, public profiles)
  • In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law, regulation, or legal process
  • If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of Fantasy Sports Australia or others
  • In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company
  • With your consent or at your direction

5. Data Security

We take reasonable measures to help protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no internet or email transmission is ever fully secure or error-free.

6. Your Choices

You can access and update certain information about you from within your account settings. You can also request that we delete your account and personal information by contacting us.

You may opt out of receiving promotional emails from us by following the instructions in those emails. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.

7. Children's Privacy

Our Service is not directed to children under 18 years of age, and we do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will promptly delete that information.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or through the Service prior to the change becoming effective.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Fantasy Sports Australia Pty Ltd
123 Sports Lane
Melbourne, VIC 3000
Email: privacy@fantasysportsau.com
Phone: 1300 FANTASY (1300 326 827)